Great residential security starts at the front. We design lobby/desk access programs around your house rules and visitor-management system—resident directories, guest pass workflows, vendor/contractor approvals, and clear after-hours procedures. Officers verify IDs, issue passes, manage elevator and dock access, and maintain time-stamped visitor logs that can sync with your PMS where possible. In busy cores—Midtown, FiDi, Downtown Brooklyn—we coordinate curbspace for ride-share, deliveries, and moves to prevent lobby congestion. Communication is warm but firm, and every interaction is documented so managers can close loops quickly. Quick duties: resident/vendor lists • visitor pass issuance • elevator/dock control • after-hours verification • package holds & notifications • visitor log & DAR deliveryFor communities with higher risk—recent incidents, high-value residences, or sensitive garages—armed officers provide elevated deterrence and faster escalation control. 

Our armed team maintains a discreet, neighbor-friendly presence while operating under strict BSIS compliance and use-of-force policies. Typical posts include evening lobby presence, garage/parking coverage, targeted weekend patrols, and special event periods. 

Post orders address visitor screening, perimeter checks, alarm response, evidence preservation, and coordination with SFPD when appropriate. We can blend armed hours with unarmed daytime coverage to balance optics, risk, and cost.

Quick duties: lobby/garage deterrence • high-risk hour coverage • alarm/incident response • vendor/contractor escort • detailed reporting.