Our Residential Security New York program protects high-rise apartments, luxury condos, co-ops, and mixed-use communities citywide. We balance hospitality with firm policy enforcement: credentialed access control, visitor/vendor verification, amenity patrols, garage rules, and documentation that property managers can actually use.
Officers are licensed, site-trained, and supervised with unannounced audits. Whether you need lobby ambassadors, gate/desk access programs, vehicle patrols for larger campuses, or overnight presence, we build a plan that keeps residents safe and daily life friction-free.
Our officers are fully licensed by the California Bureau of Security and Investigative Services (BSIS), trained according to industry standards set by ASIS International, and work in close coordination with the Local Police Department to ensure rapid response and community safety. Whether you require threat deterrence, emergency response, or asset protection, our team delivers professional, discreet, and reliable security solutions tailored to your needs.
New York–licensed personnel trained for towers, condos, and mixed-use sites—customer service, observation, documentation, and de-escalation.
Courteous access control, visitor/vendor checks, lobby ambassadors, and exterior/garage patrols aligned to your building rules.
Days, nights, weekends, and holidays—pools (where present), gyms, rooftops, lounges, garages, parcel rooms, and docks.
We mirror house rules and escalation paths—then track KPIs like incident rates, parking/garage compliance, patrol hits, and response times.
We mirror HOA/management rules, define escalation paths, and review KPIs such as incidents, response times, and resident feedback.
GPS-verified rounds, time-stamped photos/video, and optional integrations with access control and CCTV.
Midtown, FiDi, Upper East/West Sides, Chelsea, Tribeca, SoHo, Downtown Brooklyn, Williamsburg, DUMBO, Long Island City, Astoria, South Bronx, Lincoln Center/Columbus Circle, Forest Hills, St. George (Staten Island).
Great residential security starts at the front. We design lobby/desk access programs around your house rules and visitor-management system—resident directories, guest pass workflows, vendor/contractor approvals, and clear after-hours procedures. Officers verify IDs, issue passes, manage elevator and dock access, and maintain time-stamped visitor logs that can sync with your PMS where possible. In busy cores—Midtown, FiDi, Downtown Brooklyn—we coordinate curbspace for ride-share, deliveries, and moves to prevent lobby congestion. Communication is warm but firm, and every interaction is documented so managers can close loops quickly. Quick duties: resident/vendor lists • visitor pass issuance • elevator/dock control • after-hours verification • package holds & notifications • visitor log & DAR deliveryFor communities with higher risk—recent incidents, high-value residences, or sensitive garages—armed officers provide elevated deterrence and faster escalation control.
Our armed team maintains a discreet, neighbor-friendly presence while operating under strict BSIS compliance and use-of-force policies. Typical posts include evening lobby presence, garage/parking coverage, targeted weekend patrols, and special event periods.
Post orders address visitor screening, perimeter checks, alarm response, evidence preservation, and coordination with SFPD when appropriate. We can blend armed hours with unarmed daytime coverage to balance optics, risk, and cost.
Quick duties: lobby/garage deterrence • high-risk hour coverage • alarm/incident response • vendor/contractor escort • detailed reporting.
Most issues start in shared spaces. Our officers run predictable-but-unpredictable patrols through gyms, lounges, rooftops, garages, and parcel rooms—addressing behavior early: noise, trespass, smoking/vaping, glass at pool (where applicable), or unsafe gatherings.
We deter package theft with presence, camera checks, and parcel-room rules; trend notes help management adjust lockers or signage. Garage/parking enforcement follows your policy: permit checks, guest windows, ADA/fire-lane protection, and tow coordination via your provider. Welfare/wellness checks are handled with discretion and documentation; we coordinate with local responders if escalation is required.
Quick duties: amenity sweeps • parcel room/locker checks • garage patrols • noise/trespass de-escalation • parking/permit verification • wellness checks • incident photos & notices
Yes—BSIS-licensed and insured. Site-specific onboarding covers your house rules and building procedures.
Absolutely. We handle guest verification, badges/keys, package room workflows, vendor access, and amenity reservations as requested.
Yes—permit checks, visitor passes, patrols, and coordination with towing per community policy.
Yes. We’ll recommend armed, unarmed, or a blended model based on risk, incident history, and community expectations.
We operate card/badge systems, monitor cameras, and align patrols with camera blind spots and alarm triggers.
Rates depend on hours, armed vs. unarmed, post complexity, and any technology monitoring. We send an itemized proposal within 24 hours.
Contact us by phone at 888-415-0216 or fill out our Contact Us form. Share your location, service requirements, and preferred schedule.
Our experts will conduct a site-specific security analysis—either in person or virtually—to understand your needs and identify potential risks.
We’ll prepare a tailored security plan that outlines guard type, schedule, equipment, and cost, ensuring it matches your budget and risk profile.
Once approved, we’ll finalize the service agreement and assign trained, licensed officers to your site. You’ll receive your start date, guard details, and contact information.
Our team will be on-site as scheduled, with a dedicated account manager for regular check-ins, performance reviews, and immediate support if your needs change.
