At National Protective Service, our BSIS-licensed officers staff San Francisco lobbies, front desks, and reception areas with the polish your tenants and guests expect—while maintaining disciplined access control and rapid incident response.
Whether you operate a Class A office tower, luxury residential community, hotel, or clinic, we tailor armed or unarmed coverage to your risk profile, brand standards, and hours of operation.
Post orders are site-specific, supervisors conduct live quality checks, and reports include photo documentation for complete transparency.
Our officers are fully licensed by the California Bureau of Security and Investigative Services (BSIS), trained according to industry standards set by ASIS International, and work in close coordination with the Local Police Department to ensure rapid response and community safety. Our team delivers professional, discreet, and reliable security solutions tailored to your needs.
Every ambassador is BSIS-certified and trained in customer service, de-escalation, emergency procedures, and ADA-aware interactions.
Select the posture that fits your environment—discreet unarmed presence or higher deterrence with armed officers and strict use-of-force controls.
From morning rush to overnight coverage, we staff single posts or multi-site rotations and backstop them with field supervisors.
We write clear, building-specific post orders, update them as conditions change, and provide timestamped, photo-rich incident and visitor logs.
Optional visitor-management integrations, badge issuance workflows, camera monitoring, and digital checklists streamline front-of-house operations.
Financial District, SOMA, Embarcadero, Mission Bay, Pacific Heights, Nob Hill, North Beach, the Marina, Sunset, and Richmond.
Armed concierge officers are appropriate for higher-risk or high-value environments—banking tenants, government offices, enterprise campuses, and lobbies with sensitive access rules. Our armed team maintains a professional, approachable demeanor while delivering visible deterrence and rapid escalation control. Officers complete firearms proficiency, legal and judgment training, and recurrent scenario-based exercises. We work with you to determine when armed coverage is warranted, then design staffing by hour and location—full-time, peak hours only, or blended models with unarmed posts. Post orders address visitor screening, package screening areas, panic procedures, and law-enforcement coordination. The result is a lobby that remains warm and brand-appropriate, supported by a measured and capable protective presence.
Quick duties: visitor screening and badge checks; vendor and courier control; incident containment; emergency coordination; detailed reporting.
Unarmed concierge ambassadors fit properties where hospitality and brand experience are paramount—Class A offices, residential towers, hotels, medical offices, and higher-education buildings. Officers greet and guide visitors, verify credentials, issue badges, manage guest lists, and keep lobby traffic flowing. Behind the scenes, they monitor cameras, complete patrols of access points, document issues with photos, and coordinate with facilities teams for spills, outages, or contractor escorts. Training emphasizes verbal de-escalation, conflict prevention, cultural sensitivity, and CPR/First Aid. You get a polished front-of-house presence, consistent service delivery, and clear documentation of everything that happens in your lobby.
Quick duties: access control, visitor management, package handling, lobby monitoring, patrols, report writing, vendor/contractor escort.
We deploy concierge and lobby ambassador staffing across San Francisco—including
Financial District, SOMA, Mission Bay, Embarcadero, Pacific Heights, Nob Hill, North Beach, Marina, Bayview, Sunset, and Richmond—with rapid support to neighboring cities as needed. (Keep your existing neighborhood buttons; add SOMA, Mission Bay, Embarcadero, Nob Hill, North Beach, and Marina for local relevance.)
Yes. All ambassadors are BSIS-licensed security professionals and complete site-specific onboarding before assignment.
Absolutely. We provide temporary staffing for seasonal peaks, lobby renovations, tenant events, outages, and emergency coverage.
Yes. We’ll recommend a posture after a quick risk review. Many clients blend unarmed days with armed evening or weekend coverage.
Greeting and wayfinding, badge issuance, visitor logs, guest list management, camera monitoring, package handling, incident reporting, vendor escort, and emergency procedures.
Digital post orders, photo-enabled incident reports, GPS-verified patrols, and optional integrations with visitor-management/badge systems.
Rates depend on hours, armed vs. unarmed, site complexity, and duties. We provide an itemized, no-surprises proposal within 24 hours.
Contact us by phone at 888-415-0216 or fill out our Contact Us form. Share your location, service requirements, and preferred schedule.
Our experts will conduct a site-specific security analysis—either in person or virtually—to understand your needs and identify potential risks.
We’ll prepare a tailored security plan that outlines guard type, schedule, equipment, and cost, ensuring it matches your budget and risk profile.
Once approved, we’ll finalize the service agreement and assign trained, licensed officers to your site. You’ll receive your start date, guard details, and contact information.
Our team will be on-site as scheduled, with a dedicated account manager for regular check-ins, performance reviews, and immediate support if your needs change.
