Our Retail Loss Prevention Houston program blends customer-friendly presence with disciplined shrink controls. From Downtown and Galleria/Uptown to Memorial, The Heights, Westchase, and Energy Corridor, we deter theft on the floor, support returns and cash-handling policies, and package evidence-ready reports when incidents occur.
Officers are Texas DPS (Private Security Program)–licensed, store-trained, and aligned to your brand standards and service expectations.
Our officers are fully licensed by the California Bureau of Security and Investigative Services (BSIS), trained according to industry standards set by ASIS International, and work in close coordination with the Local Police Department to ensure rapid response and community safety. Whether you require threat deterrence, emergency response, or asset protection, our team delivers professional, discreet, and reliable security solutions tailored to your needs.
BSIS-certified personnel trained in customer service, observation, report writing, and retailer-approved stop procedures.
Blend covert LP associates with uniformed deterrence at entries, fitting rooms, and high-shrink zones.
Days, nights, weekends, and holidays—including parking-lot/garage patrols and alarm response.
We mirror your AP guidelines, EAS/CCTV workflows, and escalation paths—then review KPIs like stops, recoveries, and incidents.
GPS-verified rounds, time-stamped photos/video, and integration with CCTV/EAS/visitor systems for clean documentation.
The Galleria (Uptown), River Oaks District, Highland Village, Rice Village, CityCentre/Memorial City, Meyerland Plaza, Willowbrook Mall, Baybrook Mall, Deerbrook Mall, First Colony Mall, Pearland Town Center, Vintage Park, Montrose Collective, The Heights—19th Street/M-K-T, The Woodlands Mall, and more.
We start with your floor set and loss data. Officers position at high-shrink zones—beauty, fragrances, razor blades, power tools, premium apparel—using friendly greeter posture and behavior-based observation to deter push-outs and ticket switching without hurting conversion.
At cash wrap, we support receipt/return verification and coach lines into the correct lanes so refunds don’t jam POS. In fitting rooms, we maintain count integrity, watch for tag defeats, and time-check long stays. Presence in lots/garages discourages stash-and-dash patterns and improves staff closing safety. Daily notes flag fixture blind spots, packaging vulnerabilities, and promo-driven risks so managers can adjust merchandising fast across Galleria/Uptown, Memorial City, Rice Village, and The Heights stores.
Quick duties: hot-zone coverage • receipt/return checks • fitting-room counts • EAS/CCTV pulls • parking-lot presence • shrink notes & manager brief
Organized Retail Crime needs a different playbook. We stage deterrence at entrances and parking, maintain BOLO lists, and coordinate with neighboring stores to spot crews before they split. Evenings, weekends, launches, and holiday rushes receive elevated coverage with evidence-grade documentation (times, descriptions, behaviors) and police-ready incident packets.
Where policy allows, we capture plates/vehicle descriptors and preserve video for rapid case building. After each event, we provide a concise ORC summary so corporate LP and legal can pursue recoveries or trespass orders—especially effective along corridors like Westchase, Energy Corridor, Willowbrook/1960, and Baybrook/Clear Lake.
Quick duties: BOLO updates • entrance/lot deterrence • closing escorts • evidence capture & video retention • police liaison • ORC case summaries
Yes. All officers are BSIS-licensed and insured. Site-specific onboarding covers your AP policies and documentation standards.
Yes. We provide trained plainclothes personnel for observation, evidence gathering, and safe, policy-aligned apprehension support.
We coordinate with your AP investigators, share intel trends, support case documentation, and liaise with law enforcement as requested.
Yes. We align guard rounds to camera blind spots, respond to EAS alerts, and document incidents with time-stamped media.
Absolutely—Black Friday through holiday, product launches, grand openings, and clearance events.
Rates reflect hours, armed vs. unarmed, store size, risk level, and tech monitoring. Expect an itemized proposal within 24 hours.
Contact us by phone at 888-415-0216 or fill out our Contact Us form. Share your location, service requirements, and preferred schedule.
Our experts will conduct a site-specific security analysis—either in person or virtually—to understand your needs and identify potential risks.
We’ll prepare a tailored security plan that outlines guard type, schedule, equipment, and cost, ensuring it matches your budget and risk profile.
Once approved, we’ll finalize the service agreement and assign trained, licensed officers to your site. You’ll receive your start date, guard details, and contact information.
Our team will be on-site as scheduled, with a dedicated account manager for regular check-ins, performance reviews, and immediate support if your needs change.
